Professional documentation is an essential component of any company's resources. To be effective any documentation must meet all of the necessary criteria applicable to its purpose; Sales literature should sell, Manuals should inform and educate, Procedural documentation should provide clear and concise instruction, Product design specifications should give fully detailed information as to the development criteria and a comprehensive outline of the requirements of the finished article.

Sadly some businesses often neglect their documentation which although not immediately apparent, leads to a fall off in performance and by association, profitability. The effect for example of an improperly worded procedural manual may not be discovered until a severe hold up in production is experienced due to outside influences and other circumstances coming together to force the exposure of the error. A badly compiled sales document can cause the loss of a number of sales but may still go unnoticed because other factors were held to blame. By using the services of a professional documentalist these pitfalls can be avoided. 

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